General Information
What is Fishing Supplie Store?
Fishing Supplie Store is an online retailer specializing in high-quality fishing gear and apparel. We offer a wide range of products including apparel, accessories, fly fishing equipment, freshwater and saltwater fishing tackle, and more.
Where is Fishing Supplie Store located?
Our company is located at 1916 Prospect Valley Road, Long Beach, US 90802.
What regions do you ship to?
We ship globally, except for some remote areas in Asia and other regions.
Product Information
What types of products do you offer?
We offer a wide range of fishing-related products including apparel, accessories, fly fishing reels and rods, tackle, gear, lines, tippets, freshwater and saltwater fishing equipment, and more.
Do you offer products for both freshwater and saltwater fishing?
Yes, we offer a variety of products specifically designed for both freshwater and saltwater fishing.
Shipping and Delivery
What are your shipping options?
We offer two main shipping methods:
- Standard Shipping: Using DHL or FedEx, your order will be processed within 1-2 days and delivered within 10-15 days after shipment. The shipping fee is $12.95.
- Free Shipping: For orders over $50, we offer free shipping via EMS. Your order will be processed within 1-2 days and delivered within 15-25 days after shipment.
How long does it take to process an order?
Orders are typically processed within 1-2 business days.
Do you provide tracking information?
Yes, once your order has been shipped, you will receive a confirmation email with tracking information.
Returns and Refunds
What is your return policy?
If you are not completely satisfied with your purchase, you can return it within 15 days of receiving your order. Please ensure the product is in its original condition and packaging.
How do I initiate a return?
For more details on how to initiate a return, please visit our Returns Policy page.
Payment Information
What payment methods do you accept?
We accept Visa, MasterCard, JCB, and PayPal.
Is my payment information secure?
Yes, we use secure payment gateways to ensure your payment information is protected.
Customer Support
How can I contact customer support?
If you have any questions or need assistance, you can reach our customer service team at [email protected].
Account Management
How do I create an account?
You can create an account during the checkout process or by visiting our Account page.
How do I reset my password?
If you need to reset your password, please visit our Forgot Password page.
Thank you for choosing Fishing Supplie Store. We look forward to being a part of your fishing journey!
